Privacy Policy

  1. Who we are:

Letstep is owned and operated by Letstep LLC, registered in England & Wales. Our company number is 09863532. Our registered office address is:

13 Hale End,


GU22 0LH.

We operate as a rental platform, enabling tenants to find rooms and hosts to find tenants in a convenient manner. We are not a sales or letting agency, nor a property developer or investor. We are the providers of the site. Instead, it is our registered members (landlords, estate agencies, developers and flatmates) that create the property adverts for you to click on and interact with.

2) Contact us:

Please email the following address with your query: .

Alternatively, call us on 07793676412.

3) What data do we collect about you?

i) Data you give us:

When using our site, you may provide us with a range of information, including but not limited to, your name, age, profession and hobbies. Some of this data may be collected and used for press releases or analysis. However, individuals will not be identifiable from this data.

ii) Data we collect

We also may collect data automatically when you use our platform, such as your IP address and information about your visit.

iii) Correspondence data

We may collect information about you when you enter into correspondence with us. This may include when users report problems or speak to our team in regards to certain properties.

iv) Facebook data

For users that choose to register and sign in with Facebook, you are agreeing to divulge some of the information on your profile with us. This may include such items as your list of friends, email address and interests.

4) What do we do with this data?

We may use your information for the following purposes:

i) Ensuring that this site functions in the most effective manner possible, with content working to improve your experience.

ii) Reaching out to you with content curated and based upon your own activity on the site.

iii) To provide you with marketing material, such as offers, promotions and guides. This may be through any electronic means, including email and text.

iv) To provide general information, such as site and policy changes.

v) To enable our team to actively match you with suitable properties or tenants.

vi) To provide 3rd parties with statistical information about our users (no individuals will be identifiable).

5) Disclosing your information

We may share your information for a number of reasons:

i) To help other parties - for example, tenants or landlords, find a suitable property or rent out their own property.

ii) If we have a legal obligation to do so.

iii) To any acquirer or potential acquirer of some, or all of, LetStep.

iv) To enforce our own Terms of Use.

6) Cookies

Like many other sites, we utilise cookies to improve your experience on the platform. For example, we use cookies to simplify the sign-in process. You may disable cookies in your internet browser’s settings. Disabling cookies, however, may partially or fully compromise some services on our site.

7) Your rights

You have the right to ask us not to process your personal information at any time. You also have the right to fill your profile with information you deem to be suitable (as long as this does not contradict our Terms of Use). To exercise your right, you may also unsubscribe from our marketing materials, such as email lists.

8) Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time, If we deem it necessary, we may email these changes to you.